Privacy Policy

Thank you for visiting daikincity.com.

To report any ethics concerns, please use our confidential and anonymous hotline at 1.800.241.5689.

We hope you enjoy your visit. We've set up some ground rules to ensure we can keep this area useful, fun and safe for everyone. By your use of this Site you agree to these ground rules. Daikin North America LLC reserves the right to change these guidelines at any time and each visit you make to www.daikincity.com shall be subject to the current guidelines. Daikin North America LLC reserves the right, in its sole discretion, to restrict, suspend or terminate your access to all or any part of this Site, at any time, for any reason without prior notice or liability. Daikin North America LLC may change, suspend or discontinue all or any aspect of this Site at any time, including the availability of any feature, database, or product line, without prior notice or liability.

We encourage you to share your comments and questions with us and other users. We promise to read all the mail you send to us, but we may not be able to respond to all of them. Please note that we are not allowed to review new ideas for our business (like product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Daikin North America LLC programs. By submitting an idea, you waive any right to compensation of any type for the idea. Also, please remember that you are responsible for whatever material you submit, and that you, and not Daikin North America LLC, have full responsibility for the message, including its reliability, originality, and copyright. Any and all rights to materials and ideas submitted to us become the exclusive property of Daikin North America LLC.

By sending us a message in the e-mail area, and if we receive your authorization, we may post your comments (along with your name) for public viewing both here and in other Daikin North America LLC promotional and advertising materials without compensation. All messages that do get posted here represent the opinions of other www.daikincity.com users and do not represent the ideas or opinions of Daikin North America LLC. You may copy them as much as you'd like for personal use, but redistribution in any way requires the permission of Daikin North America LLC. In consideration of this authorization, you agree that any copy of this information that you make shall retain all copyright and other proprietary notices contained herein.

To the extent this Site contains links to outside services or resources, these are provided for the convenience of Daikin North America LLC customers and Daikin North America LLC makes no representations or warranties regarding the content or availability of these services or resources. Any concerns regarding these services or resources, or any link associated thereto, should be directed to the particular outside service or resource. Neither Daikin North America LLC nor its affiliates shall be liable for any damages of any kind arising out of the access or use of any site linked to this Site.

THE MATERIALS AND INFORMATION YOU FIND ON www.daikincity.com ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, EXPECTATION OF PRIVACY OR NON-INFRINGEMENT. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND DAIKIN NORTH AMERICA LLC NOR ANY OF ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING PUNITIVE DAMAGES, RELATED TO YOUR USE OF THIS SITE. HOWEVER, NOTHING IN THIS PARAGRAPH SHALL BE INTERPRETED TO EFFECT THE INDIVIDUAL DAIKIN NORTH AMERICA LLC PRODUCT WARRANTIES THAT ARE STANDARD FOR THAT PARTICULAR PRODUCT.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

You specifically acknowledge that Daikin North America LLC is not liable for the defamatory, offensive or illegal conduct of third parties. You agree to indemnify, defend and hold Daikin North America LLC and its affiliates, and their respective officers, directors, owners, agents, information providers and licensors (collectively "Daikin North America LLC Parties") harmless from and against any and all claims, liability, losses, costs and expenses (including attorneys’ fees) incurred by any Daikin North America LLC Parties in connection with your use of this Site, whether this use is authorized by you or not.

All promotions offered in www.daikincity.com apply only to the United States unless otherwise noted.

Daikin North America LLC offers services and products in many parts of the world; www.daikincity.com may refer to certain services or products which are not available worldwide, without specifically limiting the offers as such. Such reference does not imply that Daikin North America LLC intends to offer such service or products in all countries.

Daikin North America LLC Internet Privacy Policy

Daikin North America LLC is committed to ensuring your privacy on the Internet by adhering to high standards of fairness and integrity. Our Policy is developed from principles established by the Federal Trade Commission regarding information collected via the Internet.

What Personally Identifiable Information Does Daikin North America LLC collect from me?

You do not have to provide personal information to gain access to or browse any of our Web sites. We may collect personal information, such as name, address, e-mail address, telephone number, or other demographic information, but only after you give consent. Personal information may be collected in various forms including contest entry forms, site registration, warranty registration, e-mail messages, and requests for information from Daikin North America LLC.

DAIKIN NORTH AMERICA LLC DOES NOT INTENTIONALLY COLLECT PERSONAL INFORMATION ABOUT CHILDREN UNDER THE AGE OF 13. IF YOU ARE UNDER 13 AND WOULD LIKE TO REGISTER AT DAIKIN NORTH AMERICA LLC, PLEASE ASK A PARENT OR GUARDIAN FOR ASSISTANCE.

What are cookies and how does Daikin North America LLC use them?

Daikin North America LLC uses "cookie" technology to obtain non-personal information from online visitors. A "cookie" is a small text file that is sent to your web browser from a web server and stored on your computer's hard drive. Daikin North America LLC uses "cookies" as a means of compiling information detailing the usage of our site. These findings help us understand our customers’ needs so that we may improve your browsing/shopping experience at Daikin North America LLC.

Generally, we may use "cookies" to:

• Estimate the number of users of our site
• Quantify general usage of our site
• Track aggregate traffic patterns
• Assist in the personalization and general improvement of your experience at Daikin North America, LLC

Personal information cannot be extracted by simply placing a "cookie" on an individual’s computer. If you have submitted personal information to Daikin North America LLC, then the aggregated data may be combined with some personal information for internal marketing and reporting purposes.

Even though most Web browsers accept "cookies", most browsers also give you the option to reject "cookies". Please note that if you set your browser to reject "cookies" you will still be able to visit the Daikin North America LLC site but your shopping and browsing experience may be somewhat affected.

How is Daikin North America LLC using the collected information?

We do not sell or rent information about our customers. However, Daikin North America LLC or one of the affiliate companies of Daikin North America LLC may use personal information collected for internal marketing purposes such as market research. It may also be used to contact you about latest product information or notice of local sales or promotions. We will not contact you for marketing purposes without your consent. Daikin North America LLC may also provide aggregate statistics about our visitors, sales, traffic patterns, and related site information to reputable third parties, but these statistics will not include any personal identifying information.

How does Daikin North America LLC protect my information?

When you register with the site or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against both physical and electronically unauthorized access.

Additional Note

This statement may be revised from time to time to provide better service and maintain accuracy. Daikin North America LLC may contain links to other web sites. While we try to link only to sites that share our high standards and respect for your privacy, we are not responsible for the content or privacy practices of other sites.

Digital Millennium Copyright Act

If you are a copyright owner or an agent thereof and believe that any content on this site infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing Daikin with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
• Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Daikin’s designated Copyright Agent to receive notifications of claimed infringement is Attn:  Associate General Counsel, 5151 San Felipe, Suite 500, Houston, TX 77056, email: mike.bryant@goodmanmfg.com. You acknowledge that if you fail to comply with all of the requirements of this Section entitled “Digital Millennium Copyright Act,” your DMCA notice may not be valid.

Thank you for visiting www.daikincity.com!